Frequently asked questions

Here you can find answers to commonly asked questions about Life Coaching, NLP, and Deer Heart Coaching.

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Click on the plus (+) sign to view the answers to the frequently asked questions (FAQs).

What is a discovery call?

A discovery call is a complimentary phone call between me and a potential client. The call provides you with an obligation-free opportunity to discover whether we are a good fit for the area of your life, issue, problem, or challenge that you would like to address in our sessions together.

What is life coaching?

Life Coaching is an approach to wellbeing focused on empowering clients to shift from a current, undesired place in their life to a future, desired place. A Life Coach supports their clients to make progress, find fulfilment, and accomplish their goals in their personal and professional lives.

What is neuro-linguistic programming (NLP)?

Neuro-linguistic programming (NLP) refers to a range of language- and sensory-based interventions and behaviour-modification techniques that individuals from all professions can use. In the context of life coaching, NLP is used to access the wisdom and guidance in the client’s subconscious mind. It is an approach to personal development that supports clients to understand how their worldview may be limiting their thoughts, behaviours, beliefs, and ability to achieve their desired outcomes.

What is a life coach?

A Life Coach is a trained professional that works with individuals or groups on achieving personal and professional goals. Coaches use techniques based on psychological principles, what they perceive in their client’s subconscious, and their intuition to support and empower clients to discover their strengths and abilities, achieve goals, and overcome issues and obstacles. 

What is the difference between coaching and psychotherapy or counselling?

Coaching focuses on your present and future, and it is generally focused on achieving a particular outcome in the future. The foundation of coaching is self-development and improvement.

In contrast, psychotherapy focuses on examining a client’s past or psychological history, and helps them understand root causes of issues that they may be facing or that may be impacting them with the goal of freeing them from unconscious triggers. Counselling tends to focus on conscious and specific problems or issues such as grief or addiction that counsellors may offer advice and suggestions for dealing with. Psychotherapy is usually a long-term treatment whereas counselling is usually short-term.

Is coaching right for me?

Do you wonder how receptive you might be to coaching? If you’re open and available to tackle these questions, here’s a few simple questions to enlighten and inform you about where you are in relationship to those insights that could move you forward. 

Directions: Make a note of the number which comes closest to representing how true the statement is for you right now. Then, score yourself, using the key below.

Scoring: Score each of your answers with one through five, corresponding to the most relevant statement:

  1. Not true
  2. Less true
  3. Not sure
  4. More true
  5. True

Now, rate each of the following statements according to how true they are to you right now:

  • I can be relied upon to take coaching seriously.
  • I believe this is the right time for me to accept coaching.
  • I am fully willing to do the work and let the coach do the coaching.
  • I keep my word without struggle or sabotage.
  • I will give the coach the benefit of the doubt and try out new ideas.
  • I will tell the whole truth to myself.
  • I am a person who can express what I need or expect, and I can share this as soon as I sense it.
  • I am willing to change self-defeating behaviours which limit my success.
  • I see coaching as a worthwhile investment in my life.
  • I am someone who can share the credit for my success with my coach.

______ Total score (add the numbers up)

Scoring key:

10–20 Not coachable right now

21–30 Coachable, but more willingness would permit faster progress

31–40 Coachable

41–50 Very coachable; hire a coach and request that they ask a lot from you

These questions were created by Action Factory.

What is the coaching relationship like?

The coach-client relationship is often seen as a partnership in which I work with you to co-create a desired future-state. The relationship is based on unconditional positive regard, a concept defined by Carl Rogers, where I operate from the principle that you have vast inner resources for self-understanding, and for changing your life.  

What can I expect from a session?

The first session usually revolves around understanding what you’re currently experiencing and why. During subsequent sessions, I will ask questions with the goal of inviting reflection around thoughts, behaviours, and beliefs. Each session will usually start with an overview of the time period from the last session to explore and review any progress or obstacles. As such, sessions usually tend to build on previous ones, but can also explore anything new that has emerged since the previous session.

During our sessions you will be guided into feelings of safety, deep relaxation, presence, acceptance, and connection, even when strong emotions arise. We will use exercises as well as your inner and outer senses to empower you to develop your own sense of presence and connection. We will explore your relationship to self, life, and others, and find a safe and beautiful way to empower you to infuse your life and relationships with the qualities you desire. 

There might be actions you will need to complete or practice in between sessions. 

How long are coaching sessions?

Sessions last 60 minutes and can take place on a weekly, fortnightly, or monthly rhythm depending on the goal or how long you need to complete any action steps. In some cases, you may need more regular sessions if you’re going through a particularly challenging time. If required, we may also communicate or message in-between sessions. 

Are sessions online or in-person?

I offer in-person sessions from my home in Cape Town’s southern suburbs. This allows us to avoid technical glitches with internet connectivity, Eskom power outages, and sound issues. Instead, in-person sessions help your body to soften and relax, co-regulate your nervous system, relieve any difficult emotions, and move into a more productive mindset toward your goals and desires. Note that discovery calls are typically conducted over What’s app.

Where does the name “Deer Heart Coaching” come from?

In my own journey of rediscovering connection, I felt drawn to the qualities of Deer, described with such clarity in the Native American tradition… Deer is a paradox – holding a wonderful mystery of enormous power to face our fears with the qualities of gentleness, love, compassion, and kindness. This is a very real power – to use gentleness to create safety in the hearts and minds of anyone seeking connection, and the peace of acceptance.

“Good questions inform, great questions transform.”

~ Ken Coleman